AVP Microsoft Modern Work AgreeYa Solutions, Inc. Folsom, California
This session gives a direct look at how Oklahoma City Fire Department tackled the real-world problems of disconnected workflows and inefficient reporting. Walk through a true case study, mapping out how mobile apps and integrated reporting replaced manual processes, cut wasted time, and improved situational awareness for every member of the team. You will see how strong collaboration and a step-by-step model helped OKCFD build solutions that actually get used daily and support smart resource allocation when seconds count. The workshop hands you practical worksheets, KPI lists, screen views, and a checklist that make it easier to spot your own pain points and kick off improvements right away. Leave ready to apply tested lessons so tech moves from talk to action in your agency, not just another project or app that never delivers.
