Director of AI Strategy
First Due
Matt Mullen is the Director of AI Strategy at First Due, where he leads the integration of artificial intelligence solutions into emergency response software. With over 20 years of emergency services experience as a Lieutenant/Paramedic with Natick Fire Department and Medical Specialist with FEMA Urban Search & Rescue Massachusetts Task Force 1, Matt uniquely bridges cutting-edge AI technology with front-line emergency response realities.
Having deployed to seven major disasters and led complex rescue operations, Matt brings firsthand insight into where AI can make critical impact in emergency services. At First Due, he has spearheaded the company's AI transformation, developing comprehensive strategies including AWS Bedrock integration while establishing ethical AI frameworks that directly influence how first responders utilize technology in life-critical situations.
Matt's expertise spans prompt engineering, AI governance, emergency management technology, and incident command. As a speaker, he combines extensive field experience with AI innovation leadership to provide practical, real-world perspectives on how artificial intelligence is transforming public safety operations.
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The Next Step in Fire and EMS Efficiency with Artificial Intelligence
Wednesday, December 10, 2025
1:00 PM - 1:15 PM CT