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Culture Eats Technology Without Buy In From Crews and Leaders

Tuesday, December 9, 2025
4:00 PM - 4:45 PM CT
Location: Junior Ballroom C

National Fallen Firefighters Foundation
Session 1
This session goes straight at the real question: is tech making your next generation of fire service leaders stronger or just more distracted? We look at how digital tools can help if used right, but also how they can damage morale, break trust, and create a gap between the crews on the ground and the people calling the shots. Learn what works to balance old-school leadership with new technology, spot the warning signs, and keep the culture that makes this job matter. You will leave with blunt advice, practical ways to keep people connected, and clear strategies to help leaders work smarter; without losing what makes them effective in the first place.

Session 2
This session is focused on getting real buy in and building a culture that puts technology to work instead of letting it sit unused. We break down the barriers crews and leaders face and share proven approaches for turning resistance into ownership, drawing on field-tested lessons that actually work. You will learn how to align goals, create early adopters, measure what matters, and build training that does not waste anyone’s time. You will leave with practical steps, a clearer roadmap, and a grip on what it takes for technology to become part of daily operations; not just a box on the shelf.