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Transforming Fire Service Computer Aided Dispatch (CAD) From Call Intake to Standardized Data Solutions

Tuesday, December 9, 2025
11:00 AM - 12:00 PM CT
Location: Junior Ballroom D

This session lays out exactly why fire departments and CAD vendors need to move past basic call intake and become part of a larger national data standard. You will see what works when standardized data lets CAD systems connect with incident reporting and resource tracking, driving true interoperability and supporting NERIS requirements at every level. Learn how shared schemas cut reporting errors, improve analytics, and make real-time situational awareness possible for both local and national emergency response efforts. The session gives practical steps to update your CAD, work better with vendors, and make sure your data helps, not hinders, your agency when it matters most. Walk out knowing how to turn your CAD system into a true operational asset for your crews, your leadership, and the entire public safety network.